The adoption and embrace of social tools (blogs, wikis, user forums) in serious business application is as revolutionary as it is unexpected.
Today's enterprise knowledge workers use social computing tools to get the work done .They blog, create podcasts, and produce content for wikis .They subscribe to RSS feeds, join social networking sites like Facebook, LinkedIn, employ shared content tagging.Although developed for the consumer marke, this tools play an increasingly important role in business settings .
SOCIAL COMPUTING AND EMC
EMC believes that social computing is part of a broaden trend :the convergence of people, information and process .The lines separating ECM, social computing and business process management are blurring .
If this phenomenon hasn’t entered your mainstream yet, you are already behind the curve. Get straight;
download the latest KMWorld white paper, “ Best Practices in Social Networking & Collaboration.”
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